Freight and coach managers 'unsatisfied' with SRN performance

27/05/2022 | CHRIS AMES

Just under half of freight and coach managers are satisfied with England’s strategic road network (SRN).

In its latest survey, watchdog Transport Focus asked nearly 1,400 freight and coach vehicle managers for their views on how the network meets their business needs.

A minority – 46% of businesses were satisfied with how these roads meet their business needs, while 25% were dissatisfied and 29% were neither satisfied nor dissatisfied.

Transport Focus also asked about the quality of information, response to accidents, road surface quality and rest facilities for drivers, with rest facilities and clean-up after accidents scoring lowest.

While the availability of live travel information was rated better than information for planning ahead, fewer than half of respondents said they were satisfied. Information about roads not opening on time after roadworks rated lower still.

When asked about aspects of National Highways’ day-to-day management of its network, road safety came out on top with over half – 57% – rating it positively.

Transport Focus chief executive Anthony Smith, said: ‘Freight and coach businesses, whose work is vital to our lives and the economy, have told us clearly that there is more to do to meet their needs.

‘We’ll continue our work with National Highways to keep these issues top of mind and get the improvements that these key users of England’s major roads want.’

Asked what they want to be done better, businesses said:

  • where possible, roadworks should be delivered in shorter lengths – if that isn’t possible they want a greater sense of pace to project delivery
  • clear and accurate information about planned road closures, including when roadworks are not going to finish on time
  • improved roadside facilities for lorries to stop, including facilities for drivers and protection against theft and vandalism.

The survey, which is carried out three times each year, covers businesses running lorries and coaches on the SRN. Lorry and coach drivers’ experiences are covered in Transport Focus’ Strategic Roads User Survey.

The watchdog is also carrying out research on lorry drivers’ experiences of roadside facilities, which it said will be released later this year

Highways InProfile

latest magazine issue
Highways jobs

Street Lighting Project Engineer

PO2 - £41,442 to £44,331
Help us keep our streets safe, efficient and ready for the future Greenwich, London (Greater)
Recruiter: Royal Borough of Greenwich

Principal Engineer - Highways Development Management

£47,181.00 - £50,269.00, Grade 11, 37 hours, Permanent
We are seeking a dedicated Principal Highways Development Management Engineer to join our team. Wakefield, West Yorkshire
Recruiter: Wakefield Council

Highways Development Management Engineer

£32,061.00 - £46,142.00, Career Grade 7-10, 37 hours, Permanent
Do you want to join a team helping to shape the future of Wakefield through HIghways Development Management? Wakefield, West Yorkshire
Recruiter: Wakefield Council

Highways Project Engineer

£31,537 - £42,839 per annum
Would you like to be part of our friendly, welcoming Highways team, proud to manage all aspects of the highway network? Boroughbridge, York
Recruiter: North Yorkshire Council

Highways Project Engineer

£31,537 - £42,839 per annum
Would you like to be part of our friendly, welcoming Highways team, proud to manage all aspects of the highway network? Skipton, North Yorkshire
Recruiter: North Yorkshire Council

Technician - Highway Inspector

Grade 8 £29,719 - £31,691 per annum
Within the Highways Maintenance Team we are looking for an enthusiastic, customer focused and experienced person Derbyshire
Recruiter: Derbyshire County Council

Highway Design and Construction Manager

Grade N, scp50 £62,443 to scp53 £65,663 per annum, plus essential car user allowance
We embrace AI to enhance our operations and to innovate our services. Bolton, Greater Manchester
Recruiter: Bolton Council

Technician - Highway Inspector

Grade 8 £29,719 - £31,691 per annum
At Derbyshire, we have been on a journey to transform the way we deliver highway services. Derbyshire
Recruiter: Derbyshire County Council

Team Leader (Maintenance Operations)

Grade 10 - £48,226 - £51,356
Cardiff is growing faster than any other capital city in Europe. Cardiff (Caerdydd)
Recruiter: Cardiff Council

Highways Supervisor

£Competitive
We have a fantastic opportunity for a permanent Highways Supervisor Forfar, Angus
Recruiter: Amey

Tree Surveyor

£Competitive
We are excited to offer fantastic opportunities for Permanent Tree Surveyors Scotland
Recruiter: Amey

Chief Operating Officer – South West Wales Corporate Joint Committee

£Competitive
We’re looking for a bold, visionary leader to take on the role of Chief Operating Officer Carmarthenshire (Sir Gaerfyrddin)
Recruiter: Carmarthenshire County Council

Clerk of Works - Highways

£Competitive
We have a fantastic opportunity for a Clerk of Works to join our dynamic NMC SW Account team at Polmadie. Glasgow, Glasgow City
Recruiter: Amey

Highways Supervisor

£Competitive
We have a fantastic opportunity for a permanent Highways Supervisor to join our NMC NE account in Kinross. Perth and Kinross
Recruiter: Amey

Planner - Highways

£Competitive
We have a fantastic opportunity for Permanent Planner – Highways to join our NMC SW Account. Glasgow City
Recruiter: Amey

Highways Maintenance Manager

£51,356 - £55,539 per annum
We are looking for an experienced Engineer to join the team as a Highways Maintenance Manager Selby, North Yorkshire
Recruiter: North Yorkshire Council

Highways Maintenance Manager

£51,356- £55,539 per annum
We are looking for an experienced Engineer to join the team as a Highways Maintenance Manager Brompton on Swale, Richmond
Recruiter: North Yorkshire Council

Permit Officer - Internal works promoter - WMF2244e

£34,434 - £35,412
The streetworks Permit Officer role within the highways service Kendal, Cumbria
Recruiter: Westmorland and Furness Council

Highways Development Management Engineer

£41,816 - £45,175
You will be based in the Highways Development Team and work closely with colleagues across the wider transport service. Northamptonshire
Recruiter: West Northamptonshire Council

Transport Project Officer

£34,203 - £37,067
We are seeking an enthusiastic and motivated project officer to work in our Highways and Transport Service. Northamptonshire
Recruiter: West Northamptonshire Council
SUBSCRIBE NOW

Latest Video

Subscribe to Highways today to ensure you keep your finger on the pulse of everything happening in the UK road network throughout the year.

SUBSCRIBE NOW