Thousands being chased after failing to pay Dart Charge

26/02/2015
Highways Reporters

More than 55,000 penalty charges remain unpaid from December after drivers failed to pay the Dart Charge at the Dartford Crossing.

Over 18,000 foreign drivers are being chased by a European debt recovery agency after failing to make payment.

The Highways Agency said that more than 90% of chargeable journeys made at the Crossing during December have now been paid for.

130,306 penalty charge notices have been sent to drivers who used the crossing in December without paying, which has resulted in a further 73,898 payments being received. First time contraventions include an offer of an extra 14 days to pay the crossing charge without penalty.

Highways Agency project director Nigel Gray said: “These figures show drivers are getting to know and understand Dart Charge, and is that our approach of offering drivers an extended period to pay any vehicle’s first crossing charge is getting the right results. The vast majority of drivers are paying Dart Charge and each day this continues to rise.

“It’s great that well over half a million drivers have registered for a Dart Charge account and are benefitting from discounted crossings. This means that in many cases drivers are paying less to use the Crossing now than before Dart Charge was introduced. I urge anyone who uses the Crossing more than a couple of times a year to sign up for an account and benefit from savings.”

Dart Charge was introduced on 30 November 2014 to help speed up journeys at the Dartford Crossing by removing the need to stop at a barrier to pay the crossing charge. Instead, drivers can pay online, by phone or at one of thousands of retail outlets nationwide.

However, according to a BBC report some users of the Crossing have experienced problems with the new system. Complaints have centred around delays and failures of the computerised system for setting up accounts to pay the new Dart Charge.

Gray admitted that the Agency had been “experiencing teething problems” and told the BBC: “The scheme is delivering significant benefits to most drivers. We are dealing with up to 140,000 crossings a day so it would be most surprising if we didn't get some hiccups.

"We are working really hard to try and improve the service but it is still very early days for us."
Highways jobs

Commercial Vehicle Technician

Chelmsford City Council
£30,000 per annum
We are seeking a fully trained HGV technician to work as part of the team who maintain the Council's fleet to the highest standards.  Chelmsford, Essex
Recruiter: Chelmsford City Council

Environmental Protection Officer x2

Sandwell Metropolitan Borough Council
£24,313 - £28,785 per annum
You will also be required to undertake a basic DBS check if successful. Sandwell, West Midlands
Recruiter: Sandwell Metropolitan Borough Council

Head of Operations

Rossendale Borough Council
£49,408 - £52,899
Our Operations Service is the largest single service at Rossendale Council and one of the most important. Rossendale, Lancashire
Recruiter: Rossendale Borough Council

Business Support Officer - Environmental Health - up to 2 jobs

Kirklees Metropolitan Council
£18,795 - £19,171
You will be part of a small team providing business and administrative support in the Environmental Service which is made up of... Kirklees, West Yorkshire
Recruiter: Kirklees Metropolitan Council

Civil Enforcement Officer

Northumberland County Council
£21,589 - £23,836
Civil Enforcement Officers required for Berwick, Morpeth, Blyth and Hexham areas. Berwick, Morpeth, Blyth and Hexham areas
Recruiter: Northumberland County Council

Chief Executive

Basingstoke & Deane Borough Council
Package to £149k
Seeking applications from impressive, broadspectrum leaders, with a close and agile understanding of the opportunities and challenges that lie ahead. Basingstoke, Hampshire
Recruiter: Basingstoke & Deane Borough Council

Director, Place & Environment

Walsall Council
Up to £81,647 - £94,208 + benefits
Put your all into Walsall Walsall, West Midlands
Recruiter: Walsall Council

Development Management Engineer

Warwickshire County Council
£37,849 - £39,782 per annum
The successful applicant for this post will be capable of taking the lead on work within... Warwick, Warwickshire
Recruiter: Warwickshire County Council

Apprentice Gas Heating Engineer

City of York Council
£12,443.89 per annum
You will work within the Heating Team (Building Services) and with other teams to deliver a Heating Repairs Service to the residents of York. York, North Yorkshire
Recruiter: City of York Council

Chair of the Board of Directors - Norwich City Services

Norwich City Council
£10,000 per annum
Join Norwich City Services Ltd and transform the way we look after our city and our people. Norwich, Norfolk
Recruiter: Norwich City Council

2x Environmental Health Officer

Dacorum Borough Council
Up to £42,336
We are seeking to appoint two qualified Environmental Health Officers to work within our Environmental Health Team Dacorum, Hertfordshire
Recruiter: Dacorum Borough Council

Country Parks Trading Officer

Northumberland County Council
£21,589 - £23,836
Countryside Parks Trading Officer Country Parks including Druridge Bay
Recruiter: Northumberland County Council

Support Office (Back Office Systems)

North West Leicestershire District Council
Band E, £25,295- £28,785
An opportunity to develop and manage back office systems for Environmental Protection, Development Control, Environmental Health and Building Control. Coalville, Leicestershire
Recruiter: North West Leicestershire District Council

Head of Environmental Services

City of York Council
Grade 12 Level 1- 4 £49,275 to £59,079 (basic pay plus a supplement up to £59,079)
Want to Live and Work in the Best City? York, North Yorkshire
Recruiter: City of York Council

Operational Manager - 2 Jobs

Kirklees Metropolitan Council
£48,172 - £49,047
This role is based within The Environment Service within the Directorate of Economy and Infrastructure. Kirklees, West Yorkshire
Recruiter: Kirklees Metropolitan Council

Relief Minibus Driver

North Yorkshire County Council
£17,711
We are looking for a caring, flexible and committed person to help us provide this transport. Harrogate, North Yorkshire
Recruiter: North Yorkshire County Council

Principal Transport Officer (Policy)

St. Helens Metropolitan Borough Council
£38,813 To £40,760 per annum
This is an exciting opportunity for an energetic and motivated individual to drive forward transport policy to... St Helens, Merseyside
Recruiter: St. Helens Metropolitan Borough Council

Traffic Management Leader

City of York Council
£35,500 to £40,710 per annum
City of York Council have an exciting opportunity for an experienced transport professional to lead our Traffic Team. York, North Yorkshire
Recruiter: City of York Council

Traffic Project Officer

City of York Council
£26,875 to £29,783 per annum
City of York Council have a great opportunity for a Projects Officer to join our busy Traffic Team. York, North Yorkshire
Recruiter: City of York Council

Senior Environmental Health Officer

Royal Borough of Greenwich
£39.774 - £42.684
The successful candidate needs to have the professionalism, skills and abilities to... Greenwich, London (Greater)
Recruiter: Royal Borough of Greenwich

Highways on Fridays

Register now!

Latest Issue

latest magazine issue

 

ADEPT: Past and present

Highways England: Present and future

Mott MacDonald: Urban realm of the future

View the latest issue

Latest Video