Video: Balfour Beatty's Customer Focus

13/11/2019

Balfour Beatty Living Places has released a new video called Customer Focus to discuss its new solutions to customers’ needs.

The video showcases the wide variety of modern services that Balfour Beatty offers - including highways emergency response and real-time updates for local communities - and how by embracing new technologies it has secured strong customer satisfaction. 

Balfour Beatty Living Places managing director, Steve Helliwell, said '93% of our local authority partners telling us that they are satisfied or very satisfied with our service'.

Representatives from key customers share their experiences of working with Balfour Beatty in the video, highlighting the company’s innovations and dedication to delivering highways works.

Mr Helliwell added: 'Balfour Beatty Living Places is committed to tapping into the creativity and innovation of our supply chain and the wider Balfour Beatty group to ensure that we stay at the forefront of the services that we deliver.'

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