Traffic officers rescue disabled driver

06/07/2012 | HIGHWAYS REPORTERS



Highways Agency Traffic Officers in Lancashire came to the rescue of a disabled driver after his car broke down in the live lane of a busy slip road along the M55 near Preston.


Traffic Officers Alison Courtenay, Matt Smith and Jason Dolman and their team manager Henry Pearman were all involved in helping disabled driver Graham Taylor after he broke down on the slip road onto the eastbound M55 from the A6 on May 25.

Taylor and his partner Pat Kelsall were travelling home to Oldham after a trip to Fleetwood when his car broke down during the busy Friday afternoon lunch hour.

With no hard shoulder on the slip road and being unable to walk and get out of the car quickly, Taylor called his recovery service for help when the Highways Agency Traffic Officers - based at the outstation at Junction 31 of the M6 at Samlesbury – arrived at the scene after discovering the breakdown on a routine patrol.

Two crews then took charge of the situation with one ensuring that drivers coming from the roundabout with the A6 were diverted into lane two of the slip road to prevent them colliding with Taylor’s car. The other crew then towed Taylor’s car to the nearest hard shoulder and waited with the couple while a recovery truck arrived.

He said, “I am disabled and unable to walk due to multiple sclerosis. I had managed to call the recovery service when the Highways Agency Traffic Officers arrived.

“They took control of the situation straight away and really put myself and my partner at ease in what was quite a perilous situation. All four of them deserve praise for their professionalism and courtesy because they went way above the call of duty.”

John McTaggart (pictured), head of on road operations for the Highways Agency Traffic Officer Service in the North of England, said that while Traffic Officers did not provide a rescue service they always made an assessment of conditions surrounding a breakdown or accident especially ones involving vulnerable customers.

He said, ''Mr Taylor and his partner were clearly in a very vulnerable situation unable to easily get out of the vehicle and stranded in a live lane on the slip road with the very real risk of being struck by vehicles attempting to join the motorway.

“It is always rewarding to get such praise from customers for our Traffic Officers but I am sure that they would all say they were just doing their jobs.''

 

Highways InProfile

latest magazine issue
Highways jobs

Principal Transport Planner (Strategy)

£46,731-£49,764
We are looking for an experienced professional to join North Northamptonshire Council as a Principal Transport Planner (Strategy). Sheerness House, 41 Meadow Road, Kettering moving to Haylock House, Kettering Parkway, Kettering NN15 6EY, United Kingdom
Recruiter: North Northamptonshire Council

Highways Capital Delivery Manager

£50,788 - £52,805
To be responsible for the implementation of Welsh Government’s Renewal and Upgrade programme. Baglan, Port Talbot
Recruiter: South Wales Trunk Road Agent

Senior Engineer x 2

£47,532 –£55,620 per annum
Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. Hounslow (City/Town), London (Greater)
Recruiter: Hounslow London Borough Council

Electrical Design Engineer

Grade 9 £34,314 to £37,938 - Grade 10 £37,035 to £40,476 - Grade 11 £39,513 to £43,693 - Grade 12 £42,708 to £46,731 p.a.
The Construction Consultancy Services (CCS) team provide client-side construction consultancy services across a range of professional disciplines to d Durham
Recruiter: Durham County Council

Park Operations Assistant - Thorndon Country Park

Up to £12540.50 per annum
This is a permanent, part time position on an annualised hours contract. This means you will be contracted to work a minimum of 964.59 hours per yea England, Essex, Brentwood
Recruiter: Essex County Council

Senior Highways Engineer

£50,754 – £53,607 per annum
Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. Hounslow (City/Town), London (Greater)
Recruiter: Hounslow London Borough Council

Highways Capital Lead

£47,754 - £50,788
To be responsible for management of the Regional Highway Capital Delivery Teams South Wales
Recruiter: South Wales Trunk Road Agent

Senior Development Management Engineer

£37,938 - £44,711
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce Coventry, West Midlands
Recruiter: Coventry City Council

Head of Highways

£66,366 - £85,284 pa
Highway Operations is a large division within the Planning, Growth & Infrastructure. Enfield (City/Town), London (Greater)
Recruiter: Enfield London Borough Council

Director Highways, Transport & Waste Management

up to £120k
There for Nottinghamshire. There for each other. There for you. Nottinghamshire
Recruiter: Nottinghamshire County Council

Director of Highways and Transportation

£126,909
We’re seeking a dynamic and innovative leader to spearhead our Highways and Transportation services. Essex
Recruiter: Essex County Council

Senior Structures Technician

£32,654 - £36,124 plus circa £2000 - £4000 OT (variable
To lead on the planning, delivery and reporting of the highway structures General Inspection programme. Baglan, Port Talbot
Recruiter: South Wales Trunk Road Agent

Assistant Director of Place Operations

£85,962 to £93,267
Bury is a proud and prosperous borough Bury, Greater Manchester
Recruiter: Bury Council

Career Grade Transport Planner (Carer Grade 6-8)

Grade 06 (£29,093 - £32,654) TO Grade 08 (£37,938 - £41,511)
This is a fantastic opportunity to work for a forward thinking and dynamic transport authority located in the heart of the North West Warrington, Cheshire
Recruiter: Warrington Borough Council

Principal Performance and Assurance Manager

£Competitive
We have an exciting opportunity for a highly motivated Principal Performance and Assurance Manager to join our Senior Management Team SBIM Avonmouth, Bristol
Recruiter: Amey

Principal Construction Manager

£Competitive
We are excited to offer a fantastic opportunity for a Permanent Principal Construction Manager to join our dynamic Area 12 West Yorkshire
Recruiter: Amey

Electrician

£Competitive
We are excited to offer a fantastic opportunity for two Permanent Electricians Tingley, Wakefield
Recruiter: Amey

Principal Engineer – Structures Capital Delivery

£43,693 - £47,754
To act as one of the Agent's technical experts for highway structures schemes and related issues South Wales
Recruiter: South Wales Trunk Road Agent

Senior Engineer Programme Management

£36,124 - £39,513
To support the Principal Engineer ensuring effective co-ordination, programming and contract administration. South Wales
Recruiter: South Wales Trunk Road Agent

Senior Engineer – Structures Delivery

£36,124 - £39,513
To support the Principal Engineer Structures (Capital Works) and deputise if necessary South Wales
Recruiter: South Wales Trunk Road Agent
SUBSCRIBE NOW

Latest Video

Subscribe to Highways today to ensure you keep your finger on the pulse of everything happening in the UK road network throughout the year.

SUBSCRIBE NOW