Round table: The human touch

14/06/2018 | CHRIS AMES

With the highways and engineering sector continuing to struggle to recruit and retain people with the skills it needs, those young people it has succeeded in attracting into the sector offer a valuable insight into what it what it is doing right – and wrong.

The participants in a recent Highways round table, in partnership with Tarmac, came from both the private and public sectors and included current and former apprentices, including some who were subsequently funded through civil engineering degrees.

They included Liam Owen, who joined Tarmac as a management apprentice in 2014 and won the Highways Awards Apprentice of the Year award in 2016.

Also taking part in the discussion was Graeme Boylen, Tarmac’s HR director (pictured below), who agreed to be quoted directly to emphasise his and his organisation’s commitment to the issue.

The debate took place under the Chatham House rule, to encourage an open debate. What emerged was a strong feeling that the sector needs to focus on the human element in what it does both for its workforce and for society as a whole.

Tarmac is taking on more than 100 apprentices and more than 30 graduates in 2018 and expects to do the same 2019. Roles on offer across the UK range from HR commercial and general management through to mechanical and electrical apprenticeships.

Although a number of the young people at the event have been taken on by a local authority as graduate trainees, there was a feeling that their generalist civil engineering courses are not relevant to the highways sector.

One participant said: ‘We didn’t have any units focused towards highways at all. It was mainly civils so we did quite a bit of structures and other design works. There were elements we could pick out such as materials, which we covered quite a lot. None towards highways.’

Is there then a need for a course that focuses on highways? ‘Not necessarily highways. It could be transport; it could be ITS, it could be street lighting…’

Asked whether a specialist highways and transport academy would work, one participant said: ‘It sounds like a wonderful idea but where would you put it? If you regionalise it, do you lose the impact of the economies of scale?’

One participant who had been put through a degree course agreed that the combination of work and learning had been good.

However, another attendee pointed out that: ‘Doing a degree is so expensive and excludes a lot of people. When I first came into the sector, most of the really senior people – the people who mentored me, if you like – had been apprentices. We need to go back to that.’

Another said: ‘I don’t believe everyone needs a qualification. Mentoring can the best option.’

It was widely agreed that a diverse and representative workforce is essential where taxpayers’ money is being spent.

With regard to the issues around the Apprenticeship Levy, which Highways has raised in recent months, one participant said: ‘If you throw money at industry in order to make them run their business in a certain way, you are going to fail.

‘We need more of a societal change. Why do we place so much more value on knowledge that has been gained at a university than knowledge that’s been gained at a vocational college?’

Many of the young people who took part in the event have themselves taken part in efforts to attract others into the sector.

Asked what they would could be done to help them develop, one young person said: ‘I think more training opportunities. Being able to go into schools and universities and talk about my experience and try to get more people into the sector.

‘From my experience, people know from a young age what they want to do so you can’t really target them when they are older. It’s about getting them when they are choosing what options they want to do in year nine – 13-14-year-olds.’

They added: ‘I’ve been to careers fairs. People are confused about what we do.’

Another said: ‘We had an interesting experience where we were asked to go to a college to give a talk. They obviously didn’t understand what we did, because we were put in front of a class of bricklayers.’

As for helping people progress within the sector, Tarmac is one of a number of companies that run a mentoring scheme – and not just for people at the lower ends of the career ladder.

One participant who has experienced mentoring said: ‘Mentoring has been a big help. I think that having that as you progress through your career, not just while you’re on a graduate programme, is important.’

Another commented ‘You need to give the opportunity to people as they come through to take on more responsibility. We’re really keen to give early accountability to people with talent who are on the way up through the organisation.

‘We are trying to grow a culture that says: “It’s not hierarchy that wins, it’s best ideas”. We really want an inclusive leadership. An inclusive leadership means everyone who’s got a valid voice will be listened to.’

Contemplating progress: Attendees at the round table

One participant said: ‘I’ve noticed senior members seem to be more interested in what we have to say and what we want to do.’

The question was asked whether the industry is doing enough to promote itself in the media. One participant said: ‘One thing we can do, as an industry, is talk about the end product more – talk about how proud we are about what’s being created. Rather than saying these are the skills you need, sometimes it’s about asking whether you want to get involved in making this happen.

‘That’s where people get the passion and the excitement from and that’s where people connect with things. And I think making that connection is really important for the whole industry.’

It was agreed that what had encouraged participants into the sector could be highlighted to attract new entrants.

One, citing the example of speed cameras, said: ‘Just about everything we do is intended to be for the public good.’

Another said: ‘I want to change the world and I think transport can make the world better. I don’t think I’m a transport engineer. I think I’m a human being.

‘I love transport because it can make people’s live better. Humans want transport. They want to move fast. If we give the public better transport it can make people happier and more efficient.’

Looking to the challenges and opportunities of the future, one participant said: ‘The relationship with technology, especially for the younger generation is a massive opportunity for us to get involved with all the new tech that’s out there.’

On the subject of what skills will be needed for the future, one said: ‘We’re probably recruiting people now to do jobs that we’ve no idea what they are. Therefore you have to think about the person, their values. How they will work with others is really important, and their mental agility and their willingness to change.’

Another participant said: ‘A transport project meeting in 10 years’ time will almost certainly have a human behaviourist sitting round the table.

‘If support for [continuous and autonomous vehicles] continues, the human-machine interface is going to be the conundrum to solve and it will be fun to work with those people because their skill sets are different.’

Participants were asked where they thought they will be in five years’ time.

One replied: ‘In the private sector. There are opportunities to stay within the sector but you then start to move into management and at my age I want to carry on doing engineering.’

Overall, while highlighting the challenge, the round table balanced this with the types of engagement and dialogue mentioned above that represent possible solutions.

As one participant kindly put it: ‘One of the answers is sessions like this.’

 

Participants at the Highways/Tarmac round table

Matt Williams, Suffolk CC

Matt Griss, Suffolk CC

James Prime, Suffolk CC

Xi Wang, Imperial College

Georgia Deveney, WSP

Sadia Mohamed, Transport for London

Jennie Martin, secretary general, ITS (UK)

Graeme Boylen, human resources director, Tarmac

Louise Aspinall, project engineer, Tarmac

Liam Owen, trainee supervisor, Tarmac

Adrian Tatum, chair

Highways InProfile

latest magazine issue
Highways jobs

Senior Civil Engineer - Major Projects x 4

£45,894.00 - £54,952.00
We are looking for experienced engineers to help us progress a number of key projects and programmes Glasgow, Glasgow City
Recruiter: Transport Scotland

Technician - Maintenance

£31001.0000 - £36471.0000 per annum
Essex Highways is responsible for managing and maintaining one of the largest highway networks in the country
Recruiter: Essex County Council

Highways Contract Engineer

£46,731 - £49,764
The team helps provide a safe road network that operates efficiently and effectively.  Northamptonshire
Recruiter: North Northamptonshire Council

Principal Transport Planner

£46,731 - £49,764 (pro-rata)
We are looking for an experienced professional to join us on a six-month temporary contact as a Principal Transport Planner. Kettering, Northamptonshire
Recruiter: North Northamptonshire Council

Highways Maintenance Operative

£Competitive
We have a fantastic opportunity for a Permanent Highways Maintenance Operative Broughton, Brigg
Recruiter: Amey

Head of Highways Contracts & Network

£81,803 progressing to £90,664 per annum
The team includes approximately 60 directly employed HCC people Hertfordshire
Recruiter: Hertfordshire County Council

Principal Construction Manager

£Competitive
We are excited to offer a fantastic opportunity for a Permanent Principal Construction Manager Yorkshire and the Humber
Recruiter: Amey

Quality Technician

£Competitive
We are excited to offer a fantastic opportunity for a Permanent Quality Technician Yorkshire and the Humber
Recruiter: Amey

Senior Highway Engineer (Development Management)

£42679.0000 - £50211.0000 per annum
Senior Highway Engineer (Development Management)Permanent, Full Time£43,960 to £51,718 per annum*Location
Recruiter: Essex County Council

Project Manager (Major Projects)

£44,711 - £47,754
Are you an experienced project professional or engineer with looking to take the next step in your career? Halifax, West Yorkshire
Recruiter: Calderdale Metropolitan Borough Council

Senior Civil Engineer - Roads

£45,894 - £54,952
Are you an experienced engineer looking to support the Scottish Government’s national objectives. Scotland
Recruiter: Transport Scotland

Project Team Manager

£55,147 to £60,676 per annum
We are pleased to be able to offer an opportunity for a role as Design Team Manager Norwich, Norfolk
Recruiter: Norfolk County Council

Clerk of Works

GRADE 08 (£37,938 - £41,511)
Warrington is one of the most successful towns in the country Warrington, Cheshire
Recruiter: Warrington Borough Council

Assistant Projects Engineer

GRADE 06 (£29,093 - £32,654),GRADE 07 (£33,366 - £37,035), GRADE 08 (£37,938 - £41,511)
Warrington is one of the most successful towns in the country Warrington, Cheshire
Recruiter: Warrington Borough Council

Principal Engineer - Traffic Management

£45,718 - £48,710 per annum
At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives. Bath, Somerset
Recruiter: Bath & North East Somerset Council

Vehicle Technician - Improver

£28,624 - £30,060
Transport Services is responsible for all aspects of transport and related services Huddersfield, West Yorkshire
Recruiter: Kirklees Metropolitan Council

Programme Delivery Office Administrator

Grade 9 £31,344 - £33,253 per annum
At Derbyshire, we have been on a journey to transform the way we deliver highway services to make them fit for the future Derbyshire
Recruiter: Derbyshire County Council

Support Officer - Highways Asset Management Systems

£31,586 - £34,314
We are a forward-thinking organisation dedicated to maintaining and improving our highway infrastructure. Lincolnshire
Recruiter: Lincolnshire County Council

Principal Transport Planner (Strategy)

£46,731-£49,764
We are looking for an experienced professional to join North Northamptonshire Council as a Principal Transport Planner (Strategy). Sheerness House, 41 Meadow Road, Kettering moving to Haylock House, Kettering Parkway, Kettering NN15 6EY, United Kingdom
Recruiter: North Northamptonshire Council

Electrical Engineer

Grade 9 £34,314 to £37,938 - Grade 10 £37,035 to £40,476 - Grade 11 £39,513 to £43,693 - Grade 12 £42,708 to £46,731 p.a.
The Construction Consultancy Services (CCS) team provide client-side construction consultancy services across a range of professional disciplines to d Durham
Recruiter: Durham County Council
SUBSCRIBE NOW

Latest Video

Subscribe to Highways today to ensure you keep your finger on the pulse of everything happening in the UK road network throughout the year.

SUBSCRIBE NOW